Return Policy

At TechyClothes, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help. Please review our return policy below for details on how to initiate a return or exchange.

1. Eligibility for Returns

  • Items must be returned within 30 days of the delivery date.
  • To be eligible for a return, items must be:
    • Unused, unworn, and unwashed.
    • In their original packaging with all tags attached.
    • Free from damage caused by customer misuse or mishandling.
  • Certain items are non-returnable, including:
    • Final sale items.
    • Gift cards.
    • Undergarments and swimwear for hygiene reasons.

2. Return Process

a. Submit a Return Request

  • Email us at support@techyclothes.com with your order number and reason for the return.
  • Our team will review your request and provide a Return Authorization Number (RAN) if approved.

b. Pack and Ship the Items

  • Include your proof of purchase and write the RAN on the outside of your return package.
  • Use a secure shipping method with tracking to send the item to the address provided by our team.
  • Customers are responsible for return shipping costs unless the item is defective or an error was made by TechyClothes.

3. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, refunds will be processed within 7-10 business days to the original payment method.
  • Shipping fees are non-refundable unless the return is due to a TechyClothes error or defective item.

4. Exchanges

  • If you wish to exchange an item, follow the same steps as the return process.
  • Exchanges are subject to item availability. If the item you want is unavailable, you will receive a refund instead.

5. Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us within 7 days of delivery at support@techyclothes.com with photos and a description of the issue.
  • We will offer a replacement, exchange, or full refund at no additional cost.

6. Late or Missing Refunds

If you haven’t received your refund within the stated timeframe:

  • First, check with your bank or credit card company, as processing times may vary.
  • If you still have not received your refund, contact us at support@techyclothes.com, and we’ll assist you further.