FAQ

Welcome to the TechyClothes FAQ page! Below you’ll find answers to common questions about shopping with us. If you don’t see your question here, feel free to contact us at support@techyclothes.com.

1. Orders

Q: How do I place an order?
A: Simply browse our website, add items to your cart, and proceed to checkout. You’ll need to provide your shipping and payment information to complete your purchase.

Q: Can I change or cancel my order after placing it?
A: If your order hasn’t been processed yet, we can assist with changes or cancellations. Contact us at support@techyclothes.com as soon as possible.

Q: How can I track my order?
A: Once your order is shipped, you’ll receive a confirmation email with a tracking number and instructions on how to track your package.

2. Shipping

 

Q: Do you ship internationally?
A: Yes, we ship to select countries. Additional fees, customs duties, and taxes may apply.

Q: What happens if my package is delayed?
A: While we aim for timely delivery, delays can occur due to shipping carriers or unforeseen circumstances. Contact us at support@techyclothes.com for assistance.

3. Returns and Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of delivery for most items in their original condition. Visit our Return Policy for complete details.

Q: How do I start a return?
A: Email us at support@techyclothes.com with your order number and reason for the return. We’ll guide you through the process.

Q: Can I exchange an item?
A: Yes, exchanges are available for eligible items. Follow the same steps as for returns, and let us know the item you’d like in exchange.

4. Products

Q: How do I find the right size?
A: Check our detailed Size Guide available on each product page (it's either a picture or in product description). If you’re still unsure, feel free to contact us for assistance.

Q: Are your products eco-friendly?
A: We strive to offer sustainable options and are continuously working to reduce our environmental impact. Look for items marked as eco-friendly in our catalog.

Q: Can I request customizations?
A: At this time, we do not offer product customizations.

5. Payments

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and select digital wallets.

Q: Is my payment information secure?
A: Yes, we use industry-standard encryption and secure payment gateways to protect your information.

6. Account and Support

Q: Do I need to create an account to shop?
A: No, you can check out as a guest. However, creating an account allows you to track orders, save preferences, and enjoy a faster checkout process.

Q: How can I contact customer service?
A: Reach out to us via: